ISO 9001:2015 - Master the requirements of the standard

You wish to update your knowledge and be aware of the revised ISO 9001.

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ISO 2015 transitions - partner with DNV GL on the transition

Training Information

  • Duration:

    2 Days

  • Prerequisite:

    The participants must know the requirements of ISO 9001:2008

  • Additional information:

    The course is designed for quality management actors who control ISO 9001:2008.

Dates and Location

Find session of our tainings
May 16 - 17 
September 12 - 13

Pedagogical goals

Master the new concepts of standard ISO HLS (High Level Structure)

Understanding the challenges of the ISO 9001:2015 revision

Examine deeply the requirements of ISO 9001:2015

Identify the impacts on your organization and  ensure your management system transition



·        Introduction

              The objectives and challenges of the revised standard

              The revision process

              The calendar and the potencial impacts on your certification

·        The new ISO standards HLS structure and linked concepts

·        The vocabulary

              The new definitions (playful workshop around terms and definitions)

·        The quality management system principles (discovery workshop)

·        Organisation context

              Understanding of internal and external context of the organisation : what are the requirements ? (context discovery workshop)

              Understanding of the needs and expectations of stakeholders : identify and determine their needs and  expectations (brainstorming workshop)

·        The management responsibilities

               Roles, responsibilities and authorities : what requirements ?

·        Scheduling

               Define risks and opportunities and take them in account

               The quality goals and how define the action plan to reach them ? Les objectifs qualités et comment définir le plan d’actions pour les atteindre ? (brainstorming workshop)

·        Supports

               What are the requirements about resources? 

               The internal and external communication

               The management system documentation : what requirements ? (discovery workshop)

·        Operation activities implementation

               The modifications mastering

               The notion of products and services provided by external suppliers

               The requirements about after delivery activities (brainstorming workshop)

·        The performances evaluation

               What an organisation has to monitor, measure, analyse and assess ?

               Internal audit : what requirements ?

               Management meeting : the requirements

·        Improvement

               What are the requirements ?

·        Conclusion

               Opportunities brought by the new version

                Your management system impacts

Person concerned:

Quality Expert, Quality Responsible, Quality Director, HSEQ Director or Responsible, Quality internal auditor

Pedagogical methods: Numerous exchanges workshops and individual thinking and in small groups, exercises, case study and quiz.