For successful completion of this course, it is recommended that you have prior knowledge of the following quality management principles and concepts: • Plan, Do, Check, Act cycle • The relationship between quality management and customer satisfaction • HLS requirements • Knowledge of the requirements of ISO 9001:2015. These prior knowledge requirements can be easily gained by attending our Foundation course in ISO 9001/Quality Management Systems
This course is registered by IRCA : reference A17898. Number of participants: 4 minimum - 10 maximum
Dates and Locations
Conduct audits according to the ISO 9001:2015 in accordance with ISO 19011 and 17021 as applicable
Acquire the tools to perform supplier audits
Master the tools and methods of third party certification bodies
Management systems – What and why, including the HLS
What is an audit and why are they necessary
Risk based thinking process
ISO 9001:2015 purpose and requirements from an auditing perspective
How to plan & conduct audits
Value added audit reporting and follow-up
Consultants, internal auditors, anyone intending to become IRCA auditor or to perform audits of a quality management system.
Role Playing Games, exchanges, program preparation and checklist, conducting audits
Continuous assessment and final written exam.
Participants must be present throughout the course duration.